IT Implementation Consultant – SaaS Solutions – Italy

Milan, Italy

Our Italian subsidiary is looking for a technical individual to join our growing team. This technical savvy individual will play a key role to work with customers to gather requirements and implement the Esker Web-based document management solutions. Our consultant will work get the opportunity to grow and learn about the leading solutions in business process automation.

Vos missions
  • Work as part of a team to implement Esker’s on premise software and SaaS solutions
  • Develop and customize Esker solutions to meet client business requirements using a variety of technologies such as end-user interface, reports and workflow.
  • Work closely with customers to define requirements, test the application, train end users and document product configurations for clients.
  • Develop/configure as needed to integrate with customer ERP systems or custom external applications, through coding in JavaScript and testing.
  • Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager.
  • Work with sales, research & development and technical support teams to resolve issues for clients. 
  • Identify improvements to our solutions, processes or supporting documentation.

 

Profil recherché:
  • IT degree and knowledge of JavaScript required.
  • First experience in a software company or IT environment.
  • Knowledge of relational databases a plus (SAP or Oracle, DB2 and SQL Server, plus XML, ASP, C#).
  • Ability to work as part of a team or independently to meet project goals.
  • Excellent verbal, written communication, interpersonal skills and customer service oriented.
  • Ability and flexibility to travel.
  • Fluent in Italian, working knowledge of English.

 

Ce que nous offrons:
  • The stability of a large company, the collaborative mindset of a start-up.
  • A dynamic and international work environment.
  • A three-month training paid by Esker in our headquarters in Lyon, France.

 

Localisation:

 

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